These Terms of Service ("Terms") govern your use of gratefules.com and any purchases you make. By using our website or placing an order, you agree to these Terms.

Store operator

This store is operated by EmpireIA Solutions LLC ("Gratefules," "we," "us"). Our registered address is 30 N Gould St, Sheridan, WY 82801, United States. You can reach us at contact@gratefules.com.

Use of the website

You agree to use this website lawfully and not to misuse it, attempt to disrupt it, or use it for fraudulent activity. You must be of legal age to make a purchase in your jurisdiction. We may update, suspend, or discontinue parts of the site at any time.

Product information

We aim to describe Grill Cleaner 2.0 and other products accurately, including features and benefits. Product images may be illustrative, and results can vary based on grill condition and use. We reserve the right to correct errors in descriptions, pricing, or availability.

Orders and payments

All prices are listed in Canadian Dollars (CAD). Payments are securely processed through Shopify Payments. By placing an order, you authorize us to charge your selected payment method. We reserve the right to refuse or cancel orders, including for suspected fraud or pricing errors.

Shipping and returns

Shipping and returns are governed by our Shipping Policy and Returns & Refund Policy, which form part of these Terms.

Limitation of liability

To the maximum extent permitted by law, Gratefules and EmpireIA Solutions LLC are not liable for indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability for any claim is limited to the amount you paid for the relevant order. Always follow the product's included safety and care instructions.

Intellectual property

All content on this website, including text, branding, and images, is owned by or licensed to Gratefules and may not be used without permission.

Changes to these terms

We may update these Terms from time to time. Continued use of the website after changes means you accept the updated Terms.

Contact

Questions about these Terms? Email contact@gratefules.com.