Return Policy

Last updated: 2026-06-23

30-Day Satisfaction Guarantee

We want you to love your purchase. If you're not completely satisfied, we offer a 30-day return policy from the date of delivery.

1. Contact us at **storeempireia@gmail.com** within 30 days of receiving your order

2. Include your order number and reason for return

3. We will provide a return shipping label and instructions

Item must be unused and in original packaging

Proof of purchase required

Return shipping costs may apply depending on the reason

Refunds are processed within 5-10 business days of receiving the returned item

Refunds are issued to the original payment method in Canadian dollars (CAD)

Gift cards

Final sale items (clearly marked)

Personalized/customized products

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*Template to be reviewed and adapted according to the business, province, company structure and applicable Canadian regulations.*